Privacy

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information when you use the Sartha website and its services.

Last updated: April 2026
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1 Information We Collect
Personal Information
Name, email address, phone number, and other details you provide when creating an account, subscribing to a plan (Standard, Pro, or Elite), or purchasing standalone products (eBooks, College Predictor Tool, Connector).
Payment Information
Payment details provided during subscription or standalone product purchases, processed securely through trusted payment gateways. We do not store your card details on our servers.
Usage Data
Information such as features accessed, session duration, device type, and app interactions — collected to help us improve your experience.
Counselling Data
Information you share with your personal counsellor (Pro & Elite plans), including academic details, preferences, and counselling session records.
2 How We Use Your Information

We use your information to:

✓ Provide and personalise our services including counselling, predictor tools, eBooks, Connector, college comparisons, and live sessions
✓ Process payments for subscription plans and standalone product purchases
✓ Assign and coordinate with your personal counsellor (Pro & Elite plans)
✓ Send important updates, notifications, and service-related communications
✓ Improve app functionality, fix bugs, and enhance user experience
✓ Send promotional offers and updates about our services
3 Sharing of Information

We respect your privacy and only share information in limited circumstances:

Trusted Partners
To process payments or provide essential technical support for the app.
Your Counsellor
Relevant academic and preference data is shared with your assigned personal counsellor to provide effective guidance.
Legal Compliance
If required by law or to protect our legal rights.
With Your Consent
Only with your explicit consent for any specific purpose.

We do not sell, trade, or rent your personal information to any third parties.

4 Data Security

We take appropriate measures to keep your data safe:

✓ Data is encrypted and stored securely to prevent unauthorised access
✓ Payment information is handled by trusted and secure payment gateways
✓ Counselling session data is kept confidential and accessible only to your assigned counsellor
✓ Regular security audits and updates are conducted to maintain data safety
5 Cookies & Tracking

We may use cookies and similar tracking technologies to improve your experience. These help us:

✓ Remember your preferences and login sessions
✓ Analyse app usage to improve our platform
✓ Deliver relevant content and notifications

You can manage cookie and tracking settings from your device or browser. Note that disabling cookies may affect some app features.

6 Third-Party Links

The app may contain links to external websites or services. Please note that we are not responsible for the privacy practices of those third-party sites. We recommend reviewing their privacy policies before sharing any personal information.

7 Your Rights

You have the right to:

✓ Access the personal data we hold about you
✓ Request correction of inaccurate or incomplete information
✓ Request deletion of your account and associated data
✓ Opt out of promotional communications at any time

To exercise any of these rights, please contact us at support@sartha.in. We will respond to your request within a reasonable timeframe.

8 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the app with the updated date. Continued use of the app after updates indicates your acceptance of the revised policy.

This Privacy Policy is governed by the laws of India. Any disputes will be resolved in accordance with Indian law.

Queries?

For any questions or concerns about your privacy, reach out to us.

support@sartha.in +91 72030 86849

© 2026, SARTHA EDUCATION. All rights reserved.